Customer Relations Representative

Dare Foods Limited is a private, family owned portfolio of brands established in 1892. The Dare “Made Better” promise guides everything we do and comes to life through our portfolio of consumer-loved brands including Bear Paws, Breton, REALFRUIT, Boulangerie Grissol, and Whippet (to name just a few). Our Corporate office is in Cambridge Ontario. We have been located in the Kitchener area since the family’s original store opened in 1892.

We are looking for a Customer Relations Representative to join our team. The position is based in our Head Office located in Cambridge, Ontario.

As a member of the Customer Relations Team, you will provide a highly coordinated and proactive approach to order management by partnering with both internal and external customers.

Key Responsibilities

• Manage customer accounts and support Dare’s growing businesses
• Customer service focused you build strong relationships based on integrity, credibility and follow through
• Effective written and verbal communication skills
• Manage multiple, priorities in a timely and efficient manner, without compromising your unfailing attention to detail and strong organizational skills
• enabling you to provide exemplary customer service

Essential Skills & Qualifications

• Post-secondary education or related experience in a manufacturer/ distributor or third-party logistics customer service environment.
• Proficiency with MS Office (particularly Excel and PowerPoint) is required.
• Experience with SAP, Cognos and WMS will be considered assets.
• Bilingual (English/French) communication skills both written and oral would be considered an asset for this position.

We offer career elevating opportunities and a competitive salary and benefits package.  Dare Foods Limited offers a flexible work environment.  The employee, in consultation with their manager, will determine the right work environment for them.  For some that may mean primarily working from home, for others, working primarily from the office or some combination in between.

If you are interested in being considered for this position, please apply in writing by May 16, 2022.  Please include your name and position title in the subject line and send to: hrresumes@darefoods.com (.txt, .doc or .pdf formats).

Thank you for your interest in Dare Foods Ltd. and the opportunity to review your resume, only those selected for an interview will be contacted. No follow up inquiries or agencies at this time please.

Guided by our Purpose, Mission and Values Dare Foods Limited is committed to fostering a diverse, equitable, inclusive and accessible work environment, where all employees feel valued, respected, supported and proud to work here. 

Dare Foods Ltd. will provide accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.